Ombudsperson
333 Cedar St, SHM L-202
PO Box 208012
New Haven, CT 06520-8012
Confidential Line: 203.737.4100
Tel: 203.785.4680
Fax: 203.737.1624
merle.waxman@yale.edu
Fair & Equitable
The Ombudsperson Seeks Fair and Equitable Solutions By:
- Providing a confidential environment in which students, staff, and faculty can air concerns
- Listening to complaints or grievances
- Working with people to develop options for resolving their concerns or complaints
- Opening channels of communication
- Suggesting approaches and strategies for addressing and managing conflicts
- Researching and providing answers to questions regarding policies or procedures
- Serving as a neutral third party in conflict resolution