Ombudsperson
333 Cedar St, SHM L-202
PO Box 208012
New Haven, CT 06520-8012
Confidential Line: 203.737.4100
Tel: 203.785.4680
Fax: 203.737.1624
merle.waxman@yale.edu
The Ombudsperson seeks fair and equitable solutions.
The Ombudsperson, as a designated neutral, maintains confidentiality concerning matters that are brought to his/her attention unless given permission to do otherwise. The only exception is when there appears to be an imminent threat of serious harm.
The Ombudsperson takes all reasonable steps to protect any records and files pertaining to confidential discussions from inspection by all other persons, including management.
The Ombudsperson does not testify in any formal judicial or administrative hearing about concerns brought to his/her attention.
The Ombudsperson, when making recommendations, suggests actions or policies that will be equitable to all parties.